Privacy Policy

1. Introduction

Betide Studio, LLC ("Betide Studio", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our NeoAI platform and services ("Services"), regardless of where you visit it from, and tell you about your privacy rights and how the law protects you.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

• Identity Data: includes first name, last name, username or similar identifier
• Contact Data: includes email address and telephone numbers
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services
• Usage Data: includes information about how you use our website and Services
• Subscription Data: includes details about your subscription plan and payment information

2.2 Project and Content Data

When you use NeoAI, we collect data related to your projects and interactions with the platform, including:

• Code snippets and content you input into the platform
• AI interaction history and query content
• Project metadata and configurations (such as file names and structure)
• Performance and usage metrics

2.3 Memory and Conversation Data

Our platform uses several types of memory systems to enhance your experience:

• Project Summaries: We store summaries of your projects, including file names, structure, and other metadata to help our AI provide more relevant assistance
• Conversation History: We maintain a history of your conversations with our AI to provide context for future interactions
• AI-Generated Content: Content generated by our AI in response to your queries is stored to maintain conversation continuity
• User Preference Memory: We store information about your preferences and interaction patterns to help our AI tailor responses to your specific needs and style

All projects created using NeoAI are fully owned by you, the developer. You retain complete intellectual property rights to all code, assets, and other content created through our platform.

3. How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by email or otherwise.
• Automated technologies or interactions: As you interact with our Services, we automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third parties or publicly available sources: We may receive personal data about you from various third parties such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide, maintain, and improve our Services
• To process and complete transactions, and send you related information, including purchase confirmations and invoices
• To send technical notices, updates, security alerts, and support and administrative messages
• To respond to your comments, questions, and requests, and provide customer service
• To monitor and analyze trends, usage, and activities in connection with our Services
• To personalize and improve the Services and provide content or features that match user profiles or interests

4.1 AI Model Training Policy

We will never use your data to train our AI models unless you have explicitly opted in during the sign-up process. Your conversations, code, and project information remain private and will not be used for model improvement or training purposes without your explicit consent.

If you choose to opt in to contribute to model improvement, you can change this preference at any time through your account settings. Opting out will prevent any future data from being used for training purposes.

4.2 Ownership of Generated Content

All projects made using NeoAI are fully owned by you, the developer. You retain complete intellectual property rights to all code, assets, and content created through our platform. Betide Studio makes no claim to ownership of any content generated through your use of our Services.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention and Deletion

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

6.1 Conversation Retention

When you delete a conversation, it is immediately removed from your view. However, deleted conversations are retained on our servers for a period of 30 days before being permanently deleted. This temporary retention period allows for recovery in case of accidental deletion and helps us maintain service integrity.

6.2 User Preference Memory

We store user preference memory, which helps our AI understand your preferences and tailor responses to your needs. This data is continuously updated by our AI system based on your interactions and is retained until you delete your account.

6.3 Project Data

Project data, including summaries, file names, and structure information, is stored for as long as the associated projects exist in your account. You can delete this data at any time by deleting the relevant projects or conversations.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise any of these rights, please contact us at support@betide.studio.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

9. Third-Party Services

Our Services may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

We encourage you to read the privacy policy of every website you visit or third-party service you use when you leave our Services.

10. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at support@betide.studio.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Betide Studio, LLC
Email: support@betide.studio